Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with HomeSmart Store.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 5–10 business days
- Australia: 7–15 business days
- Other countries: 7–20 business days
Delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.
Shipping Costs
We proudly offer Free Shipping on all orders unless otherwise stated during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to update.
Incorrect Address
Please ensure your shipping address is correct before placing your order. HomeSmart Store is not responsible for delays or lost packages caused by incorrect addresses provided by customers.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact page.